Lettings Fee Information

Letting Costs & Charges for Tenants

In addition to paying the contractually owed rental monies, tenants may also be required to make the following permitted payments:

Before the tenancy starts (payable to The Letting Department  ‘the Agent’)

  • Tenancy holding deposit – not to exceed a sum equivalent to one week’s rent.
  • Tenancy security deposit – not to exceed a sum equivalent to five weeks rent or, if the ‘nil deposit’ option is selected, a pre agreed, non-refundable insurance premium.

During the tenancy (payable to the Agent)

  • Contractual variations – payment not to exceed £50 (including vat) if you want to change the tenancy agreement.
  • Payment of interest for the late payment of rent – rate chargeable 3% above Bank of England base rate.
  • Cost of Replacement – keys / locks / security devices.
  • Early termination of tenancy – payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy.

During the tenancy (payable to the provider) if permitted and applicable

  • Utilities – gas / electricity / water
  • Communications – telephone and broadband
  • Installation – cable/satellite
  • Subscription – cable/satellite supplier
  • Television licence
  • Council Tax – payable to local authority

Other permitted payments

  • Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

The Letting Department is a member of Moneyshield, which is a client money protection scheme, and is also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by contacting the agent directly.

Letting Costs & Charges for Landlords: These fees are variable and are calculated/agreed based upon negotiation and other sundry factors (including but not limited to: rental values, service requirements, portfolio size and transaction complexity).

Landlord Fees

Let Only Fee: 3.6 weeks incl. VAT, to include: 

  • Free, no obligation, up-to-date rental valuation
  • Full advertising of the property on our website and property portals (including photography and comprehensive write up)
  • Fully Accompanied viewings and regular feedback
  • Production of APT
  • Full referencing and credit checks on all prospective tenants
  • Collection of up to 5 weeks deposit administered and registered with the Tenancy Deposit Service

Managed Let Fee to Include: 3.6 week rent incl. VAT initially and 10% incl. VAT of rent payable monthly

  • Free, no obligation, up-to-date rental valuation
  • Full advertising of the property on our website and property portals (including photography and comprehensive write up)
  • Fully Accompanied viewings and regular feedback
  • Production of APT
  • Full referencing and credit checks on all prospective tenants
  • Collection of up to 5 weeks deposit administered and registered with the Tenancy Deposit Service
  • Collection of rent with payment made directly into your chosen bank account within 24 hours
  • Six monthly inspections of the property with detailed feedback provided to both Landlord and Tenant
  • Arranging or facilitating maintenance with local 24 hour emergency contractors
  • Full monthly statement of account
  • Ensuring property is fully compliant with all certificates in place

Breakdown of Fees:

  • Lodging of the Deposit with the Tenancy Deposit Scheme: £22.00 incl. VAT
  • Tenancy Renewal: £60.00 incl. VAT
  • Gas Safety Administration Fee: £30.00 incl. VAT
  • EICR Administration Fee: £30.00 incl. VAT
  • EPC Administration Fee: £30.00 incl. VAT
  • Inventory Administration Fee: £30.00 incl. VAT
  • APT Production Only: £120.00 incl. VAT
  • APT Production with Full Referencing: £240.00 incl. VAT
  • Extra property inspections/inspections for non-managed properties: £60.00 incl. VAT
  • Check in/Check Out against detailed inventory: £60.00 incl. VAT