Lettings Fee Information

Letting Costs & Charges for Tenants

In addition to paying the contractually owed rental monies, tenants may also be required to make the following permitted payments:

Before the tenancy starts (payable to The Letting Department  ‘the Agent’)

  • Tenancy holding deposit – not to exceed a sum equivalent to one week’s rent.
  • Tenancy security deposit – not to exceed a sum equivalent to five weeks rent or, if the ‘nil deposit’ option is selected, a pre agreed, non-refundable insurance premium.

During the tenancy (payable to the Agent)

  • Contractual variations – payment not to exceed £50 (including vat) if you want to change the tenancy agreement.
  • Payment of interest for the late payment of rent – rate chargeable 3% above Bank of England base rate.
  • Cost of Replacement – keys / locks / security devices.
  • Early termination of tenancy – payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy.

During the tenancy (payable to the provider) if permitted and applicable

  • Utilities – gas / electricity / water
  • Communications – telephone and broadband
  • Installation – cable/satellite
  • Subscription – cable/satellite supplier
  • Television licence
  • Council Tax – payable to local authority

Other permitted payments

  • Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

The Letting Department is a member of Moneyshield, which is a client money protection scheme, and is also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by contacting the agent directly.

Letting Costs & Charges for Landlords: These fees are variable and are calculated/agreed based upon negotiation and other sundry factors (including but not limited to: rental values, service requirements, portfolio size and transaction complexity).