Landlords
Extensive Qualified Database of Tenants
We cater for first time landlords as well as landlords who hold a portfolio of properties. Our individual and tailored packages remove the stress of finding the right tenant as well as what can be the time-consuming process of managing your own investment. We provide an accurate valuation along with an itemised plan on how to best present your property for market. Your property will be advertised locally as well as on the leading property portals and social media. Upon finding the right tenant, we conduct full credit and previous landlord reference checks, prepare the Assured Shorthold Tenancy Agreement and meet your new tenant for the moving-in day process. We will then organise property inspections throughout the tenancy and undertake all property maintenance tasks as they arise.
Why choose The Letting Department?
As a leading specialist in residential lettings covering the area of Suffolk and North Essex, we have a team of professionals ready to advise landlords with any changes to legislation.
Our Tailored package consists of:
Free valuations
Free, no obligation, Rental Valuation
Full marketing
Full marketing of the property on our website, property portals and social media
Viewings
Accompanied viewings
Feedback and updates
Regular feedback and updates backed up by marketing analytics
Referencing and credit checks
Full referencing and credit checks on all prospective tenants over the age of 18
Deposit Protection Service
Collection of up to 5-weeks deposit registered with and protected by the Deposit Protection Service
Rent collection
Collection of rent and paid directly into your chosen bank account within 24 hours
Monthly statements
Full monthly statement of account
Tenancy documentation
Complete Tenancy documentation including production of the Assured Shorthold Tenancy Agreement (AST)
Full inventory
Full inventory including detailed photos of every room and any furnishings
Regular Inspections
Regular Inspections of the property with detailed feedback provided to both Landlord and Tenant
Facilitating maintenance
Arranging or facilitating maintenance with local 24-hour emergency contractors
Full and final checkout
Full and final checkout at the end of each tenancy against the detailed inventory
Our Services
| Managed Service | Let Only Service | |
| Digital and personal marketing |  |
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| Accompanied viewings | |
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| Pre-tenancy documentation, including a right to rent check | |
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| Accompanied check-in appointment, smoke and carbon monoxide alarm checks | |
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| Utility and services management, including gas, electric, water and council tax (tenancy commencement and end) | |
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| Rent review and negotiations | |
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| Rent collection, statements, and arrears management | |
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| Dedicated Property Manager and access to specialist advice | |
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| 24-hour repair support | |
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| Management of routine repairs and maintenance | |
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| Access to fully qualified, insured and vetted contractor panel | |
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| Payment of property related invoices on your behalf | |
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| Property refurbishment advice | |
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| Manage annual and periodic safety inspections | |
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| Mid-term property visit | |
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| Negotiation regarding claims on the tenant’s deposit | |
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| Liaison and processing of deposit dispute resolutions | |
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| Optional Rent and Legal Protection Insurance (additional terms and conditions apply) | |
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